Privacy Policy

You agree that we may collect, store, and use information about you in accordance with our Privacy Policy. By continuing to use this site you agree to us providing to you the information you have requested above and confirm that you have read and agree to the use of your information as set out in the following Privacy Policy:

Francis Darrah Surveyors Limited is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

The information we collect and how we use it

When you contact us, request particulars or register interest we need to know at the very least your name and email address. The purpose of this is that clients need to know the nature and number of enquiries relating to their premises. It also enables us to contact you if circumstances change e.g. if rents or sale prices alter. We may also use aggregate information and statistics for the purpose of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

Our use of cookies

A cookie is a small text file written to your machine by a web server. The information in this file is used to identify you to the server and aid your navigation through the site. We make use of cookies to gather important information about how users move around the site. This enables us to understand how the site is used and to make improvements. If you are concerned about cookies you have the ability through your browser to either reject all cookies or provide a warning before any cookie is loaded on to your computer but if you decide to reject cookies you may find that you will not be able to take full advantage of some of the features and services in the francisdarrah.co.uk website.

How we protect your information

The Internet is not a secure medium. We use the most up to date technologies to protect the information you give us. We also keep your information confidential. The internal procedures of Francis Darrah Surveyors Limited cover the storage, access to, and disclosure of your information.

Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the Internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.

Access to your records

You have a right to be told what personal information we hold about you. If you wish to see a copy of the information we hold about you please write to Francis Darrah Surveyors Limited, 12 Bank Street, Norwich NR2 4SE. A small administrative charge may be made for fulfilling this request.